Recover from navigation, account, checkout, project, download, or accessibility problems without repeating a risky action or exposing private information.
First action: Read the visible status or error message before retrying.
Boundary: Stop before retrying a potentially chargeable action. Support cannot confirm a charge from a screenshot alone; use the order and order confirmation available to the account.
Recovery: Do not send passwords, recovery codes, card details, bank data, or private files through general email. For accessibility barriers, identify the control and requested accommodation.